LOSA is not a compliance audit; it is not a conformance audit—it is much more. The Line Operations Safety Audit (LOSA) is built upon the notion that the key to safety and improved performance lies in the ongoing monitoring of normal operations and critical reflection on the strengths and weaknesses of current procedures practices. It is about looking inward—gathering data—and reflecting on the facts. LOSA doesn’t show others whether you comply or conform; it shows you.
The LOSA methodology is an innovative audit process. It enables a truly organisational approach to performance evaluation. Data for the LOSA are collected by trained expert observers who undertake non-jeopardy observations of normal line operations—they sit quietly in the jump seat, and observe and record.
A Line operations safety audit serves to present data as to the actual functioning of the flight operations system and provide information essential for organisational evaluation (Helmreich, 1999). The LOSA methodology provides the tools for the collection of data relating to key aspects of your operational performance which have been shown to be essential to maintain safety in the environment of everyday line operations (ICAO, 2002).
LOSA is defined by ten operating characteristics:
1. Jump seat observations during normal operations
2. Anonymous, confidential, and non-punitive data collection
3. Voluntary crew participation
4. Trusted and trained observers
5. Joint management / union sponsorship
6. Systematic observation instrument
7. Secure data collection repository
8. Data verification roundtables
9. Data-derived targets for enhancement
10. Feedback of results to line pilots
LOSA works, and ASSET’s TCU observers can show you how.
Why choose Asset TCU as your LOSA auditors
ASSET Aviation is an experienced audit company with a global presence. And like many of our colleagues we can provide you with quality services and we try to keep our prices competitive. But, this is how we are different and how we can add value to your audit, and make your LOSA program work better for you:
We understand your side of the audit process and will work with you to get the job done with minimum disruption to your organisation whilst adding maximum value.
A LOSA is a formal process that requires expert and highly trained observers to ride the jumpseat during regularly scheduled flights to collect safety-related data on environmental conditions, operational complexities, and flight crew performance. Confidential data collection and non-jeopardy assurance for pilots are fundamental to the process (The University of Texas, 2005). These are the steps to arranging your LOSA program:
You can read more about LOSA theory by reading ICAO’s Doc 9803 AN/761—Line Operations Safety Audit (LOSA) http://www.skybrary.aero/bookshelf/books/2494.pdf
You can read more about the process of the audit by reading the FAA Advisory Circular AC No: 120-90 http://flightsafety.org/files/AC-20120-9011.pdf
Examples of Our Work
How to book us?
What do our clients say?
“Our business requires us to be audited by a number of organisations as well as the Regulator (CASA). ASSET's very professional approach to auditing based on extensive aviation background experience, ensures a probing but accurate audit. Having been a check pilot in a major airline also gives Mat (CEO) the understanding to put relevancy into questions relating to training and checking requirements.”
“ASSET Aviation is my first 'go to' pick for advice on commercial aviation matters. They answer the questions, give multiple options and offer innovative solutions in addition to conventional ones. Their work is focused, results driven and does not contain the usual consultant speak. ASSET is also prepared to challenge my thinking and open up options which I had not contemplated; value for money.”
“ASSET Aviation’s CEO, Mat Petrenko, is an experienced professional with the patience and expertise to work in demanding environments with complex customers.”
Our rate sheet depends on the country where we work, and the scope of the project.
But our approach to business is this: we listen to your needs and carefully determine how to provide a product to you that is useful and needed, and delivered on time and within budget. We won’t try to sell you stuff that you don’t need, but we will speak up if we think you do; we won’t talk about your business with others, and certainly won’t reproduce or publish any of your writing.
We’ll keep your files safe; we’ll respect your customs; we’ll pass savings onto you when we can, and charge a fair fee that is auditable and traceable to a published rate sheet. We believe that if we conduct business this way, we’ll do good in the industry, and also make some money so we can pay our people and our bills and keep a little aside for the future. Please call to discuss our professional LOSA Audit fees.